Privacy Policy

Hattingen Hair Transplantation is a medical clinic based in Switzerland. We operate this website to provide information about our services and to allow prospective patients to request a consultation.

Data controller: Hattingen Hair Transplantation, Wallenrutistrasse 9, CH-8234 Stetten, Switzerland. Telephone: +41 (0)52 - 6595350.

When you use our website, we may process the following categories of personal data:

Contact and consultation data you submit through our online consultation form, such as your first name, surname, email address, telephone number, family history details, and any photo references you provide.

Technical data generated when you visit our website, such as IP address, browser type, device information, pages viewed, and referral source.

Cookie and consent preferences stored in your browser or local storage when you interact with our cookie banner.

We use personal data only for legitimate purposes related to our clinic operations, including:

Responding to consultation requests and communicating with you about treatment options.

Operating, securing, and improving our website.

Remembering your cookie and site preferences.

Understanding website usage where you have given consent for statistics cookies.

Complying with legal obligations and protecting our rights where necessary.

We use cookies and similar technologies to make the website function properly and, where permitted, to understand how it is used.

Necessary cookies are required for core functionality and cannot be disabled.

Preferences cookies remember settings such as your cookie choices.

Statistics cookies help us understand visitor behaviour on the website.

Marketing cookies may be used to measure campaign performance or deliver relevant content.

When you first visit the site, all cookie categories are selected by default. You may allow all cookies, deny non-essential cookies, or customize your choices at any time.

Depending on the context, we process personal data on the basis of:

Your consent, for example when you submit a consultation request or accept optional cookies.

Our legitimate interests in operating and improving our website and responding to enquiries, where those interests are not overridden by your rights.

Compliance with legal obligations applicable in Switzerland and, where relevant, other jurisdictions.

We do not sell your personal data.

Consultation information submitted through the website may be stored in secure cloud infrastructure used to operate our consultation workflow.

Website hosting and analytics providers may process limited technical data on our behalf when you have consented to the relevant cookies or where necessary for site delivery.

We require service providers to protect personal data appropriately and to process it only according to our instructions.

Because we serve patients internationally, personal data may be processed in Switzerland and, where service providers are involved, in other countries.

Where data is transferred outside Switzerland, we take appropriate steps to ensure an adequate level of protection in line with applicable data protection requirements.

We retain personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

Consultation enquiries are kept for as long as needed to assess your request, manage our professional relationship, and meet medical and legal record-keeping obligations.

Cookie consent records are stored locally in your browser for up to twelve months unless you clear them earlier.

Subject to applicable law, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection, or data portability.

Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

You may also lodge a complaint with the competent data protection authority in Switzerland.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

No online transmission or storage system can be guaranteed to be completely secure, but we work to maintain a high standard of protection for the information you share with us.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality.

The latest version will always be published on this page with an updated effective date.

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Hattingen Hair Transplantation, Wallenrutistrasse 9, CH-8234 Stetten, Switzerland

Telephone: +41 (0)52 - 6595350

You can also review or change your cookie preferences at any time using the cookie settings control below.